Customer Engagement Raveolution 2016

Customer Engagement Raveolution 2016

It was back and bigger than ever. Customer Engagement Raveolution returned for its third year on the 3rd of November at Hawker House, Canada Water, bringing together senior executives for a day of insightful presentations, thought leadership and networking.

With our famous pub quiz, cocktails and festival themed surprises throughout, Raveolution 2016 was the one customer experience event that you shouldn’t have missed.

The Main Stage

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The Main Stage

Watch On Demand

Marc Woods

Gold Medal Winning Paralympian

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Leonie Foster

Marketing Director
Dunelm

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David Leather

Chief Operating Officer
Plusnet

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Marc Woods

Gold Medal Winning Paralympian

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Leonie Foster

Marketing Director
Dunelm

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David Leather

Chief Operating Officer
Plusnet

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Prof. Moira Clark

Director of the Henley Centre for Customer Management

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John Patterson

Director of CX
Sage

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Stephen Robertson

CEO
The Big Issue Foundation

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Prof. Moira Clark

Director of the Henley Centre for Customer Management

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John Patterson

Director of Customer Experience
Sage

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Stephen Robertson

CEO
The Big Issue Foundation

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“

Brilliant event - by far the best such one I've been to. Great, engaging speakers and an awesome location!!
BarclaysSenior Customer Experience Collaboration Manager

“

Genuinely engaging, fascinating, and lots of useful and practical advice. Loved it. Marc Woods made me cry. Leonie, JP and Moira raised some really interesting perspectives on surveys and engaging your people, that I hadn't considered. Thanks for today, so much.
Virgin TrainsVoice of Customer Manager

“

I ? your Raveolutions! I always come away bursting with ideas to take back to the team! It was re energising, inspiring and thought provoking. Great venue, marvellous speakers and supported by your wonderful team of Ravers. Thank you ??
HSS HireCustomer Care Director

“

Lots of energy and a good variety of speakers! Food great and venue too.
BTHR Director

“

Shout out for a great day, great venue, great bunch of Ravers - thanks very much. Lots of insights to take back and liked the innovative approach to the day giving practical ways of understanding the complexity of CX. Enjoyed all speakers but particularly Moria Clark, Stephen Robertson and David Leather.
ViaPathHead of Quality

The Raver Stage

New to this year’s Raveolution were three bonus stream sessions that took place on the ‘Raver Stage’ in the last half hour of lunch.

These interactive sessions were designed to give you a closer look at the Rant & Rave Platform and to give you the chance to ask our Product and Technical consultants those questions you’ve always wanted to, without missing out on all the great content on the Main Stage.