CUSTOMER ENGAGEMENT

Raveolution

2019

THURSDAY 7TH NOVEMBER 2019

CUSTOMER ENGAGEMENT

Raveolution

2019

THURSDAY 7TH NOVEMBER 2019

CREATING A MEMORABLE CUSTOMER EXPERIENCE

There’s nothing quite like the warm, fuzzy feeling of nostalgia washing over you as you reminisce about the good times. But the negative feelings that accompany memories of bad experiences can be just as impactful – if not worse. So, when it comes to creating a memorable customer experience, you want to be sure your organisation is remembered for all the right reasons.

Upland’s Customer Experience Raveolution 2019 will see us taking a trip down memory lane with stories from some industry thought leaders and some of Rant & Rave and Adestra’s most successful clients.

Want to know what you’re letting yourself in for?

Check out some of the highlights from last year’s Raveolution…

TESTIMONIALS

Brilliantly organised day with inspiring speakers and case studies. A day well spent. Thank you!

British AirwaysCustomer Experience Integration Manager

Fantastic event, some great speakers and really well catered. Thank you for a lovely day.

HomeServeCustomer Analysis Manager

Interesting presentations, particularly showing the link between employee and customer satisfaction. Thanks for the invite!

Kia Motors (UK) LtdGeneral Manager - Customer Quality

Simon from Next was fantastic, what an inspiring presentation!

Cross Keys HomesCustomer Insights Manager

TESTIMONIALS

Brilliantly organised day with inspiring speakers and case studies. A day well spent. Thank you!

British AirwaysCustomer Experience Integration Manager

Fantastic event, some great speakers and really well catered. Thank you for a lovely day.

HomeServeCustomer Analysis Manager

Interesting presentations, particularly showing the link between employee and customer satisfaction. Thanks for the invite!

Kia Motors (UK) LtdGeneral Manager - Customer Quality

Simon from Next was fantastic, what an inspiring presentation!

Cross Keys HomesCustomer Insights Manager

AWESOME CONTENT!

eBOOK

How to Build and Successfully Manage a Recovery Loop

Tips and tricks to help turn your Ranters into Ravers…

In our latest eBook, we address the common questions asked by businesses, with stats from the industry experts and research from our own client base.

CASE STUDY

Sage

Customer insight doesn’t have to be taxing

By undertaking a UK partnership with Upland Rant & Rave, Sage has seen increases in Net Promoter Score and Customer Satisfaction, plus more engagement from the frontline than ever before.

eBOOK

Spring Clean Your Feedback

Top tips to ensure that your CX sparks joy…

Can brands benefit from a seasonal spruce-up? Read our eBook to discover top tips, including: Decluttering your legacy feedback, creating new strategies, tidying by category and location and building new habits.

AWESOME CONTENT!

eBOOK

How to Build and Successfully Manage a Recovery Loop

Tips and tricks to help turn your Ranters into Ravers…

In our latest eBook, we address the common questions asked by businesses, with stats from the industry experts and research from our own client base.

CASE STUDY

Sage

Customer insight doesn’t have to be taxing

By undertaking a UK partnership with Upland Rant & Rave, Sage has seen increases in Net Promoter Score and Customer Satisfaction, plus more engagement from the frontline than ever before.

eBOOK

Spring Clean Your Feedback

Top tips to ensure that your CX sparks joy…

Can brands benefit from a seasonal spruce-up? Read our eBook to discover top tips, including: Decluttering your legacy feedback, creating new strategies, tidying by category and location and building new habits.

TICKETS

TICKETS

SIGN UP FOR 2019

THURSDAY 7TH NOVEMBER 2019

The box office is now open…

If you work in a c-suite, director, head of, or senior management role, we’d love for you to join us at Raveolution! Fill in your details to reserve your place for free. If your name’s not on the list… you know the rest.

THE NOT SO SMALL PRINT

Unfortunately, as this is an exclusive event we cannot take bookings from external agencies, consultants or your Aunt Mavis who fancies the trip in to London, but as we run events throughout the year, please just get in touch so we can find the one that’s right for you.

SIGN UP FOR 2019

THURSDAY 7TH NOVEMBER 2019

The box office is now open…

If you work in a c-suite, director, head of, or senior management role, we’d love for you to join us at Raveolution! Fill in your details to reserve your place for free. If your name’s not on the list… you know the rest.

THE NOT SO SMALL PRINT

Unfortunately, as this is an exclusive event we cannot take bookings from external agencies, consultants or your Aunt Mavis who fancies the trip in to London, but as we run events throughout the year, please just get in touch so we can find the one that’s right for you.