Thursday 8th November 2018 | Cineworld - The O2, Greenwich, London


The Power of Stories

Whether it’s an Urban legend, Fairytale or the latest Blockbuster there’s nothing quite like losing yourself in a good story; and when it comes to delivering a superior experience there’s nothing better to listen to than the voice of your own customers. Join us at Raveolution 2018 to immerse yourself in the power of stories and take inspiration from some of Rant & Rave’s most successful clients and industry thought leaders.

Want to know what you’re letting yourself in for?

Check out some of the highlights from last year’s Raveolution here…


Story Tellers


The Rant & Rave Awards

Following the success of last year’s debut, ‘The Ravees’ – Rant & Rave’s Customer Awards, are back for another year. Entrants are invited to share their own best customer success stories and will be judged by a special guest panel. Entries are now open! Check out last year’s Ravees highlights for a little inspiration.


Rave Reviews

Brilliant event - by far the best one I've been to. Great, engaging speakers and an awesome location!

BarclaysSenior Customer Experience Collaboration Manager

Genuinely engaging, fascinating, and lots of useful and practical advice. Loved it. Marc Woods made me cry. Leonie, JP and Moira raised some really interesting perspectives on surveys and engaging your people, that I hadn't considered. Thanks for today, so much.

Virgin TrainsVoice of Customer Manager

I love your Raveolutions! I always come away bursting with ideas to take back to the team! It was re energising, inspiring and thought provoking. Great venue, marvellous speakers and supported by your wonderful team of Ravers. Thank you!

HSS HireCustomer Care Director

Lots of energy and a good variety of speakers! Food great and venue too.

BTHR Director

Shout out for a great day, great venue, great bunch of Ravers - thanks very much. Lots of insights to take back and liked the innovative approach to the day giving practical ways of understanding the complexity of CX. Enjoyed all speakers but particularly Moria Clark, Stephen Robertson and David Leather.

ViaPathHead of Quality



This year’s Raveolution will be hosted at Cineworld at The O2. One of the most important film-going destinations in Europe thanks to the annual residence of the Sundance Film Festival and the jaw-dropping Sky Superscreen.

View on on Google Maps


Further Reading

CX Success Stories: The Big Book Of Ravers!

CX Success Stories: The Big Book Of Ravers!

July 12, 2018

Key Takeaways: Creating Empathy in Customer Services

Key Takeaways: Creating Empathy in Customer Services

June 15, 2018

On-Demand Webinar: Creating Empathy in Customer Services

On-Demand Webinar: Creating Empathy in Customer Services

May 16, 2018

eBook: How Mature Is Your VoC Programme?

eBook: How Mature Is Your VoC Programme?

April 30, 2018



Sign up for 2018

Thursday 8th November 2018 - 10:00 - 16:30 (GMT)

Cineworld - The O2, Greenwich, London

The box office is now open…

If you work in a c-suite, director, head of, or senior management role, we’d love for you to join us at Raveolution! Fill in your details to reserve your place for free. If your name’s not on the list… you know the rest.


Unfortunately, as this is an exclusive event we cannot take bookings from external agencies, consultants or your Aunt Mavis who fancies the trip in to London, but as we run events throughout the year, please just get in touch so we can find the one that’s right for you.