Thursday 2nd November 2017 | Electric Brixton | London

ROLL UP! ROLL UP!

Raveolution 2017 will return on the 2nd of November. For one day only, the greatest show on earth will be coming to (London) town to showcase the very best in inspiring thought leadership, interactive presentations, and networking with surprises throughout. Don’t clown around, this is one customer experience carnival you won’t want to miss!

The Main Attraction

Greg Reed

CEO

HomeServe

Jo Weigh

Senior CX & Change Manager

Capita M&S

Wayne Hall

Senior Manager of Reward & Engagement

Dunelm

Emma Shipley

General Manager

Jamie Oliver Food Foundation

Hélio Vogas

Motivational Speaker

THE BIG REVEAL

Get your ‘oohs’ and ‘aahs’ ready. Here at the Carnival of Ravers, our talented team of daredevils will be unveiling a ground-breaking, industry-first innovation for the CX industry. Want to be amongst the first to see it?

Get your name on the list below

THE WAIT IS OVER FOR THE RANT & RAVE AWARDS

‘The Ravees’ will be making their debut at Raveolution 2017. Rant & Rave customers are exclusively able to put themselves in the running for a Ravee in five categories inspired by our Raving values; Passionate, Transparent, Customer Success, Disruptive and Together.

Even more excitingly, we have an expert judging panel lined up before a peer vote to decide the overall winners. Keep your eyes peeled for even more sneak peeks of what’s to come. Forget dull categories and stuffy awards ceremonies because for The Ravees it’s all about expecting the unexpected.

RAVEOLUTION 2017 AGENDA

9:00 – 10:00

REGISTRATION

Breakfast & Coffee

10:00 – 10:15

PHIL EVANS

Chief Raving Officer, Rant & Rave

10:20 – 10:50

HÉLIO VOGAS

Motivational Speaker

10:55 – 11:25

WAYNE HALL

Senior Manager of Reward & Engagement, Dunelm

11:25 – 11:45

INTERVAL

Networking Coffee Break

11:45 – 12:15

EMMA SHIPLEY

General Manager, Jamie Oliver Food Foundation

12:20 – 12:50

THE BIG REVEAL

The Rant & Rave Product Team

12:50 – 14:00

INTERVAL

Networking Lunch

14:00 – 14:30

JO WEIGH

Senior CX & Change Manager, Capita M&S

14:35 – 15:05

GREG REED

CEO, HomeServe

15:10 - 15:30

PHIL EVANS

Chief Raving Officer, Rant & Rave

15:30 - 16:30

THE RAVEES

Awards Ceremony

RAVEOLUTION 2017 AGENDA

9:00 – 10:00

REGISTRATION

Breakfast & Coffee

11:25 – 11:45

INTERVAL

Networking Coffee Break

14:00 – 14:30

JO WEIGH

Senior CX & Change Manager, Capita M&S

10:00 – 10:15

PHIL EVANS

Chief Raving Officer, Rant & Rave

11:45 – 12:15

EMMA SHIPLEY

General Manager, Jamie Oliver Food Foundation

14:35 – 15:05

GREG REED

CEO, HomeServe

10:20 – 10:50

HÉLIO VOGAS

Motivational Speaker

12:20 – 12:50

THE BIG REVEAL

The Rant & Rave Product Team

15:10 - 15:30

PHIL EVANS

Chief Raving Officer, Rant & Rave

10:55 – 11:25

WAYNE HALL

Senior Manager of Reward & Engagement, Dunelm

12:50 – 14:00

INTERVAL

Networking Lunch

15:30 - 16:30

THE RAVEES

Awards Ceremony

ELECTRIC BRIXTON

The curtains are drawn and the carnival is officially underway. We are thrilled to announce that our venue for Raveolution 2017 is… Electric Brixton! Get ready because we’re heading for a day of carnival, candyfloss and of course, customer experience at one of London’s most iconic music spaces. We’re determined to wave goodbye to the world of straight-laced corporate conferences and this is the perfect venue to show exactly what we’re about. We can’t wait to see you there.

ADMISSIONS

Thursday 2nd November 2017

10:00 – 16:30 (GMT) Registration and breakfast from 09:00, Awards Ceremony and Prosecco from 15:30

FREE ADMISSIONS FOR…

C-suite, Directors, Heads of and Senior Managers step right up – you’re one step closer to the best CX carnival of the year, Raveolution 2017. Just fill in your details to receive your free ticket. If your name’s not on the list… you know the rest.

…OR JOIN THE SIDE SHOW

Unfortunately as there’s limited space for fun and games in the Big Top, we cannot take bookings from external agencies, consultants or those aspiring to find fame as a juggler, lion tamer, or bearded lady. If you’d like to be involved in our next big event please just get in touch at hello@rantandrave.com.

“Brilliant event - by far the best such one I've been to. Great, engaging speakers and an awesome location!!”

BarclaysSenior Customer Experience Collaboration Manager

“Genuinely engaging, fascinating, and lots of useful and practical advice. Loved it. Marc Woods made me cry. Leonie, JP and Moira raised some really interesting perspectives on surveys and engaging your people, that I hadn't considered. Thanks for today, so much.”

Virgin TrainsVoice of Customer Manager

“I 💗 your Raveolutions! I always come away bursting with ideas to take back to the team! It was re energising, inspiring and thought provoking. Great venue, marvellous speakers and supported by your wonderful team of Ravers. Thank you 👏👏”

HSS HireCustomer Care Director

“Lots of energy and a good variety of speakers! Food great and venue too.”

BTHR Director

“Shout out for a great day, great venue, great bunch of Ravers - thanks very much. Lots of insights to take back and liked the innovative approach to the day giving practical ways of understanding the complexity of CX. Enjoyed all speakers but particularly Moria Clark, Stephen Robertson and David Leather.”

ViaPathHead of Quality